WiseCleaner Think Tank
Encounter difficult computer problems?
All about maintenance and optimization of your Windows System.
Jun 23, 2016
Troubleshooting Internet connection problems can be a challenge because there are so many possible causes.
First, try these steps:
Open Network Diagnostics by right-clicking the network icon in the notification area, and then clicking Diagnose and repair.
For example, make sure your modem is connected to a working phone jack or cable connection, either directly or through a router.
Remove the power cord from the modem and/or router, wait at least 10 seconds, and then plug the modem and/or router back in.
Because of the new networking features in Windows Vista, some older network routers are not fully compatible with Windows Vista and can cause problems.