I forgot passwords of Wise Folder Hider. Can I get my passwords back? How?

Of course, you can retrieve your passwords. To get your passwords back, please follow the steps below:

PLEASE NOTE: Wise Folder Hider is a free file/folder hidden tool, you can download and use it free of charge. But passwords Retrieve Service is manual and fee-based. So Transaction ID is must to get your passwords back. (That's to say, we can do nothing in getting your passwords back without Transaction ID.)

2 ways to get your PayPal transaction ID

Method 1

When you finish the payment, you will receive a confirmation email from PayPal. Please check your inbox and find the email. Then you can find the Transaction ID.

Method 2

If you can't find the email, please login your PayPal account, click Activity, search sales@wisecleaner.com, then select and check details, then you can find the Transaction ID.


  • Step 1:
    Please click the yellow button to purchase "WFH password Retrieve Service" and remember your Transaction ID (or Receipt Id).
  • Step 2:
    Download this tool GetPassword.exe and then run it.
  • If your Wise Folder Hider version is v1.xx, please download this tool GetPasswordV1
  • Step 3
    Click "Show my password", and your encrypted passwords will appear.
  • Step 4
    Click "Send to us" to send these messages to our support team with your Transaction ID (or Receipt Id) attached.

    (P.S.: If you have no email client, please copy all your messages and send them to support@wisecleaner.com manually.)

  • After we get your strings and confirm your Transaction ID, we will decrypt your passwords and send them back to you.