FAQs of Wise Folder Hider |
Frequently Asked Questions(FAQs)
Please be sure you have unhidden all your hidden data before you reinstall your Windows OS, delete partition or format a disk. Also, The hidden data will be lost if your storage media has something wrong(such as File System error, Physical demage).
Drag and drop function can be used at will only in XP Operating System, while if in Windows Vista, Win7 or Win8, it is available only when UAC is disabled.
Wise Folder Hider provides double password protection. One password is used to log in Wise Folder Hider. Another is used to encrypt file/folder/USB. The primary password (login password) is a must; the secondary password (seperate password for each hidden file/folder/USB) is selectable. With primary password, user can view the hidden list and unhide the data without the protection of secondary password. Double password setting is strongly recommended.
Yes, once you login Wise Folder Hider you can use right-click menu to hide file/folder in Windows XP and also in Windows vista,7,8 but with UAC disenabled. What's more, you can execute this feature without the need to start up the software(NO UAC Limitation). The hidden files/folder without the protection of secondary password can be accessed in the hidden list. User can easily unhide these files with primary password.
Yes, you can get your password back. Once you forgot your password, please click "Forgot Password" on login interface.
Wise Folder Hider is a freeware, you can download and use it free of charge. But passwords Retrieve Service is manual and fee-based. So Order ID is must to get your passwordss back. (That's to say, we can do nothing in getting your passwords back without order ID.) So please take good care of your password.(Keep it safe and remembered) Click here to learn more about how to get password back?
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If you can't find the answers on online help or on our faqs page, please don't hesitate to contact us. We will reply you ASAP.
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